Support

FAQs

Frequently Asked Questions

At Change & Grow Counselling Services, we understand that counselling can feel like a big step. To help you feel more comfortable and informed, here are answers to some of the most common questions people ask before beginning therapy.

What is counselling?

Counselling is a safe, confidential space where you can talk openly about your thoughts, feelings, and experiences. It’s not about being given advice, but about working together to explore what’s happening for you, gain clarity, and find new ways forward.

How do I know if counselling is right for me?

If you’re feeling overwhelmed, stuck, or struggling with your mental health or personal relationships, counselling can help. Many people also come to counselling during life transitions, when they want to better understand themselves, or when they feel they’ve lost confidence or direction.

What happens in the first session?

The first session is about getting to know each other. We’ll talk about what brings you to counselling, what you’d like to gain from it, and how we might work together. There’s no pressure – it’s simply a space to share and begin your journey at your own pace.

How many sessions will I need?

The number of sessions depends on your individual needs and goals. Some people benefit from short-term counselling (6–12 sessions), while others prefer longer-term support. We will review your progress regularly, so you feel comfortable with the process.

Is counselling confidential?

Yes. Everything you share in counselling is kept strictly confidential. The only exception is if there is a serious risk of harm to yourself or others, in which case I may need to take action to keep you safe – but this would always be explained to you first.

What types of counselling do you offer?

We provide:
• Face-to-Face Counselling
• Online Counselling (UK-wide)
• Telephone Counselling
• Walk & Talk Therapy in natural outdoor spaces
This flexibility means you can choose the format that suits you best.

How long are the sessions?

Each counselling session lasts 50 minutes.

How long are the sessions?

Individual Fees is £60.00 per session and £80.00 for a couple. Please contact us directly for the tailored session fees. I also offer a free 20-minute consultation so you can decide whether counselling feels right for you before committing.

Do you offer evening or weekend appointments?

Yes – I aim to offer flexible appointments, including some evenings, to suit clients with busy schedules. Please get in touch to check availability.

I’ve never had counselling before. What if I don’t know what to say?

That’s absolutely fine. Many people feel nervous at first. There’s no “right” or “wrong” way to begin. We’ll go at your pace, and I’ll guide the conversation in a way that feels safe and supportive.

How do I get started?

You can start by booking your free 20-minute consultation. This gives us a chance to talk, answer your questions, and see if counselling feels like the right step for you.
Change & Grow Counselling Services
Mamabear Herbal Clinic, 47 Capel Road, Oxhey Village, WD19 4AE
T: 07950 901702
E: info@changeandgrow.co.uk
Contact me today and take your first step towards change and growth.

TAKE THE FIRST STEP

get started

Contact us for a FREE 20 min Consultation!!

Taking the first step towards counselling can feel daunting, but you don’t have to do it alone. To help you decide if counselling is right for you, I offer a free, no-obligation 20-minute telephone or online consultation.

This is a chance for you to:

Talk through what brings you to counselling

Ask any questions you may have

Get a sense of how we might work together

There’s no pressure, just a safe, friendly conversation to see if Change & Grow is the right fit for you.